First day at Burke

First of weekend with practicum at Burke had my group working at the sled dog dash south of the actual mountain on Pincham road. Our group was split up and paired with freshman from other MRM classes doing community service. My group was set up on a trail crossing on Pincham Rd. It was our job to maintain the course through the road crossing by shoveling snow in the road and directing traffic when needed. Getting to see part of the races was pretty cool. This guest service work is needed for any event. Proper guest service work benefits the resort owner because he or she knows that their product is being properly delivered to the public. The employee benfits from being a part of a good work team, and the guest benfits from a worry free fun day at the resort.